If you want to send back an item for an exchange or a refund, download and print the return form, fill it in and enclose it with your returned item.
Download the return form in French: download the return form
Download the return form in German: download the return form
Download the return form in English: download the return form
Please note: The return postage will be at your expense.
N.B.: Returned items are accepted up to 14 days after receipt of your order (see our terms and conditions of sale).
Each product must be returned unused (not oiled or greased) in its original packaging.