Why is my payment being rejected ?

If you can’t confirm your order, please check the following:

1. That you are logged in to your BUTET account
2. That you have accepted the terms and conditions of sale
3. That your credit card has not expired
4. That you have not reached your credit card limit
5. That the first and last name of the cardholder does not contain any accents or symbols

If all these conditions have been met and your payment is still being rejected, please contact our customer service department by calling [phone].